Job

Job

Field Service Engineer

Job type:Permanent
Town/City:Shelton
State:CT
Salary/Rate:$65,000 - $75,000 per year
Business Sector:Engineering
Job ref:GL49955624
Post Date:June 24, 2024
Lighthouse Professional Services, a division of Staffing 360 Solutions group of companies, has been providing contract and direct hire talent to client companies, ranging from small businesses to Fortune 500 corporations for over 50 years. Our offices are in New York, Connecticut, and Massachusetts, and we work with clients across the country. Our management and recruiting teams are led by experienced industry professionals. We invest in excellent working partnerships, powered by people.
 
We are currently seeking a Field Service Engineer in the Southern Gulf and Midwest Region.
 
As a (an) Field Service Engineer your day-to-day duties will consist of and may not be limited to:
 
Responsibilities:
  • Excellent time management and communication skills are needed
    • Responsible for scheduling client visits in a timely manner
    • Complete work orders in an efficient travel plan
    • Demonstrated ability in accurate reporting of services provided and timely processing of all paperwork
  • Provide field support through installation, major maintenance, and preventative maintenance
    • Average 16 work orders per month for your region
    • Maintain cost efficiencies within Company Travel policy
    • Previous experience performing IQ/OQ certifications is preferred
  • Enhance post-sales support by identifying additional accessories/consumables and instrument opportunities, building strong customer relationships, developing references/user profiles
    • Maintain client loyalty
  • Develop strong engineering knowledge for all products spanning both Analytical and Terpene Processing Divisions
    • Ability to act as subject matter expert on various sample preparation devices with the knowledge and understanding of all service processes and systems
 
Qualifications:
  • Bachelor’s degree in chemistry or other related Science field of study
  • 4+ years of successful field service experience in laboratory equipment or supplies, capital equipment sales, or related field work
  • Ability to travel extensively overnight (up to 4 clients per week)
    • Pending candidate location 35% of territory will be travel by car and 65% by plane
  • Possess a strong mechanical/electrical aptitude
    • Present technical and competitive information in a clear, concise manner
  • Technical expertise or aptitude for inorganic and organic chemistry applications
    • Experience with sample preparation or metals analysis
  • Possess strong awareness of market conditions regarding products, product updates, service offerings and new technologies through available resources
  • Excellent oral and written communication skills
  • Computer skills: Microsoft Office proficient, experience with Salesforce a plus
 
DETAILS:
Duration:  Direct
Location: Remote - Houston, TX. (Southern Gulf & Midwest Region Travel Required)
Salary: $65-75K Annually DOE Plus Bonus
Benefits: 
  • Comprehensive benefit package (medical, dental, vision)
    • We will cover 70% of your medical premium and 60% of any spouse/dependents
  • We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you
  • You can contribute to the 401k after 90 days of service
    • We will contribute 3% of your salary after 1 year of service
  • We will support ongoing training and development of your skills 
Qualified candidates are encouraged to apply immediately!
Please include a clean copy of your resume and salary expectations and any references.