Change Management Specialist
The Change Management Specialist will be part of NYPA’s Change Management team and play an important part of supporting NYPA’s end to end digital transformation journey. The Change Management Specialist will focus support on NYPA’s Enterprise Program Management tool and process implementation by engaging with key stakeholders, leading change activities and helping ensure that adoption is successful and sustainable.
Job Functions & Responsibilities
Design and deliver fit for purpose change management plans, communications, and materials
Conduct change impact assessments, stakeholder interviews, workshops and more
Manage calendar of project timelines, including interdependencies
Report progress and flag issues and risks
Identify and post learning resources and assist in development and delivery of training
Provide other change support as needed.
Partner with senior leadership and senior stakeholders to understand change needs, requirements, risks and coach through change
Accustomed to quickly grasping change needs on large complex projects and topic areas
Project manage timelines and interdependences across multiple project
Excellent communication and training skills
Skilled in developing and applying change management measures and related analytic skills
Skilled change workstream lead, and creative coach to help project team member understand change management requirements and solutions
Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint; as well as SharePoint and Teams
Strong understanding of the utility industry preferred.
Education & Certifications
Must have experience leading change for an ERP, ePMO or similar large scale, organization wide change implementation.
Degree in Psychology, Organizational Psychology/Leadership, Communications or similar; graduate work a plus.
8+ years experience managing change management teams and activities.
Certification in Change Management, Coaching, Project Management, or related skillset strongly preferred.
Proficiency with Microsoft Office Suite including Word, Excel, and PowerPoint
MS Teams and SharePoint experience preferred.