Customer Service Representative

Main Job Duties:

• Change Dates and Quantity on customer orders
• Increase contract terms for customers.
• Customer Liaison: Interfacing with customers on issues, orders, etc. 
• Communicating via phone and email to confirm orders. 
• Working with customers to change dates on orders. 
• Expediting reports  
• Maintaining contracts; changing dates on orders as needed.
• Working with team members on the floor
• Reviewing pricing and issues for customers
• Attending Production meetings with management and staff members
• Printing Orders and checking status of orders