Customer Service Representative (#2165)

Customer Service Representative

Qualifications:

• High school diploma or GED equivalent required.
• Bachelor’s Degree in a business or other discipline preferred, OR equivalent customer service experience required.
• 0 - 1 year in a business environment preferred.
• Superior Customer Service skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize.
• Able to work in a fast paced environment. Strong knowledge of Microsoft Outlook Applications Computer knowledge with databases a plus.
• Typing 45+ WPM. 
• Strong attention to detail. 
• Superior data entry skills with high degree of accuracy.
• Positive outlook with the ability to promote teamwork and good working relationships across all levels of the organization.

Responsibilities:

• Order Entry for all business segments, including scheduling delivery dates and working with internal departments to get the order processed accurately and efficiently.  
• Collecting data with Freight Forwarders for Duty Draw Back Program.
• Provide Phone coverage as needed.
• Provide Reception back-up coverage as needed.  
• Special Projects