Job Duties:

• Maintain knowledge of all company products and services in order to provide adequate education to customers

• Provide information about relevant products and services to customers

• Make product suggestions to meet the customer’s specific needs

• Field incoming customer phone calls and respond to phone messages

• Respond to customer questions submitted via email or our website

• Answer customer questions and provide information to resolve any issues

• Obtain information from customers and follow up

• Process orders

• 5S checklist

EDUCATION PREFERRED

High School Diploma or equivalent 1 + years of experience in Customer Service Role

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