Engineering Service Technician

  • Job ref:


  • Location:

    Manchester, United States

  • Sector:


  • Contact:

    Bob Giusti

  • Published:

    6 months ago

  • Consultant:

    Bob Giusti

Engineering Service Technician


  • Maintain a fleet of medical devices (including all relevant test equipment) to designated design configurations.
  • Work with engineering departments on the program to solve problems and find solutions.
  • Relay information between key individuals within the servicing process.
  • Must be able to create and maintain documentation of service performed on medical devices using Good Manufacturing Practices (GMP), Good Documentation Practices (GDP).
  • Conduct failure and root cause analysis of product received for repairs, and document findings in a project database.
  • Communicate with Technical Support Engineers to resolve perceived procedural issues with servicing.
  • Perform and document inspections of medical devices and their components according to Company plans and procedures.
  • Perform and document periodic verification on test and calibration fixtures in accordance with established procedures to support medical device functional testing.

Skills and Experience:

  • Minimum 1 year experience in a technical field.
  • Associate’s or Bachelor’s degree in a technical discipline preferred
  • Electro-mechanical aptitude, the ability to diagnose problems and see the solutions through to completion.
  • Hands-on experience with common repair tools, custom test and verification software.
  • Ability to communicate clearly verbally and in writing.
  • Computer skills must include the Microsoft Office Suite (Word, Excel, PowerPoint).
  • Must have the ability to understand and follow established manufacturing Operating Procedures (OP) in the service process, and work within a Quality Management System (QMS).
  • Experience with service, calibration and test of medical devices a plus