Inside Sales Administrator

Essential Job Duties:

- Manage a customer base, develop relationships

- Process expedites

- Process RMAs

- Process RFQs

- Ensure Quotes are submitted to customers on time

- Monitor customer service inbox

- Monitor backlog for timely delivery

- Communicate schedule delays to appropriate personnel

- Assist on various sales support projects

- Ensure incoming RFQs/RFIs include acceptable information for processing

- Answer company phones

- Assist in meeting and exceeding the growth objectives of the company

Educational and Experience Requirements:

- Associates Degree Preferred

- 2+ years inside sales administration or customer service experience in a related field;

manufacturing environment preferred

Essential Skills and Attitudes Required:

- Excellent English verbal and written communication skills

- Communicate effectively and respectfully with a diverse population

- Excellent organizational skills

- Excellent computer skills in a windows environment; MRP/ERP systems, preferably Visual, MS Office