Quality Manager

  • Job ref:


  • Location:

    Rochester, United States

  • Sector:

    Quality Engineers

  • Contact:

    Brad McGovern

  • Published:

    over 3 years ago



• Create and improve a Management Operating Review process to keep Continuous Improvement focus.

• Promote quality achievement and performance improvement across the organization by Improve, create data reporting system.

• Manage and Develop the quality team.

• Participate in the company wide product development process in conjunction with engineering, manufacturing, sales and marketing.

• Manage the supplier quality approval and audit processes and coordinate audit program for all suppliers

• Evaluate suppliers based on key performance indicators including audits, delivery schedules, quality objectives and complaints

• Develop/ track supplier quality metrics that will drive decision making including first pass compliance, quality inspection time, customer complaints and cost of inferior quality

• Primary quality contact for proactive and reactive Supplier issues

• Primary quality contact for proactive and reactive Customer issues.

• Analyze returned product for warranty resolution, request and coordinate laboratory analysis, documents results. Participate in all Customer related quality issues

• Write technical and management system reports

• Define processes and procedures and work methodically to establish a clearly defined quality management system; maintain company quality manual

• Setup and maintain controls and documentation

Education Requirement:

• B.A. or B.S. in related field

Experience/Skills Requirements:

• 5+ years’ experience as a Quality Manager in a manufacturing environment

• Knowledge of quality disciplines and improvement tools, such as: root cause analysis, corrective action, standard improvement processes, statistical methods and lean manufacturing

• Experience in conducting supplier audits

• Demonstrated ability to communicate effectively with all levels of the organization, suppliers and customers

• Experienced in lean manufacturing methodology and experienced in lean tools such as value stream mapping, standard work, 5S, visual controls, Kanban, etc.

• Proficient in ERP system and Microsoft Office applications