Technical Service Representative
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Job ref:
8934
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Location:
Lawrence, United States
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Sector:
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Contact:
Lissa Jerez
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Published:
almost 4 years ago
Description: • Working directly with customers to troubleshoot and resolve technical issues; monitor the trending of calls, report and validate reoccurring issues or needs from existing customer base. • Assisting with in-house training for customers and distributors. • Writing Standard Operating Procedures as needed. Writing and editing operator manuals, competitor analysis, etc. Requirements: • Bachelor’s Degree in Food / Life Science |