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Jobs found: 47 result(s)

Customer Solutions Specialist

$22 - $28 per hour
Durham
Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide. We are currently seeking a Customer Solutions Specialist for a client in Durham, CT. SUMMARYPosition will be responsible for inside contact between the customer and company and support marketing activities. ESSENTIAL DUTIES & RESPONSIBILITIESFront line customer service contact, fostering strong relationships with customer counterpart(s) while providing an exceptional, and responsive level of service and solutionsWith utmost professionalism, carryout the tactical aspects of managing customer needs, including but not limited to; order processing, internal production planning input and external communication, expediting, shipping information, customer portal management, and billing issues.Proactively monitor and anticipate potential production planning/scheduling changes, ensuring that sales and all impacted parts of the value stream are aligned to meet customer needs.Maintain timely, accurate, and detailed information flow to company operations.Accurate entry of purchase orders, production schedules, and exception orders into MIS.Administrator for the CRM. Responsible for generating formal agreements, sales quotations, and tracking pipeline Maintain department file management system. Type formal agreements and sales quotations & track pipeline data in CRM.Provide administrative support to the development and execution of annual Sales & Marketing plan.Provide general administrative support to Senior Management team as needed.Maintain an organized, clean, and safe work environment by following 6S standards.Participate in Continuous Improvement activities, including the Idea System. QUALIFICATIONSAble to perform essential duties satisfactorily.4-year degree or 4 - 5 years related experience and/or training; or equivalent combination of education and experience, preferably 828.Highly motivated and disciplined self-starter with excellent oral and written communication skills.Proficient in Microsoft Office (Word, Excel, PowerPoint)Familiarity with CRM systems (Salesforce Platform is a plus).Ability to read and analyze, and interpret common sales and marketing correspondences, reports and documents. Duration: Contract to Hire Location: Durham, CT OnsitePay Rate: $22-28 per hour(Depending on Experience) Qualified candidates are encouraged to apply immediately! Please include a clean copy of your resume, salary expectations and any references.
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Senior Accountant

$75,000 - $85,000 per year
Shelton
Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide. We are currently seeking a Senior Accountant for a client with offices in Shelton, CT or Bethel, CT. The candidate should live nearby either of these locations as they would report to either site 3 times a week. This is a hybrid position, 2 days work from home. Summary of Responsibilities Performs most work assigned with minimum assistance. He/she often leads a number of staff accountants, instructs them in work to be performed, reviews the work done, and directs necessary revisions. He/she is able to make decisions on all but the most unusual accounting, auditing and tax matters. When such problems arise, he/she outlines them for the manager, senior manager or partner and then acts on advice.He/she is able to set up time budgets on jobs previously handled and can lead staff accountants to employ methods that will accomplish objectives timely. He/she displays professional conduct, showing confidence and ease in the presence of staff and client representatives.Functions in a role between the accounting/tax staff and the managers/partners, to whom the senior reports. The position requires technical, client service, supervision, marketing, and administration skills.Reports to/AccountabilityManager, Senior Manager and Partner Essential Functions Familiar with and adherence to the firm’s policies and procedures.Perform diversified accounting, auditing, and/or tax assignments under the direction of manager, senior manager and partner.Demonstrate competency in technical skills, work quality, and application of professional and firm standards.Drafts client reports.Establishes work schedules through effective use of project management techniques.Meet time constraints and client deadlines.Participate in planning and scheduling client engagements.Prepare and index work papers; perform various procedures established under generally accepted accounting principles (GAAP) to verify accuracy and validity of client’s financial matters.Keep manager, senior manager and partner apprised of identified risk management issues.Preparation of potential solution for identified matters prior to meeting with manager, senior manager or partner. Share and transfer knowledge within team and firm.Perform the broadest range of accounting and tax tasks so that direct participation of manager, senior manager and partner is kept to a minimum.Possess technical knowledge sufficient to supervise staff accountants. Provide consistent recognition and encouragement to team members and set an example by demonstrating high energy and ethical values.Perform detailed review of team’s work to ensure quality, thoroughness and completion of assigned tasks within agreed time frames.Review self-prepared financial statements, tax returns and work papers prior to providing for review, removing obvious errors and ensuring print formatting is established.Manage the implementation of solutions for clients.Begins acquiring the skills necessary to develop quality client relationships and loyalty.Ability to complete multiple projects simultaneously with limited assistance, ensuring overall success of each project.Actively supports firm initiatives.Identifies client’s needs/opportunities in order to sell/cross-sell products and services.Know and understand the reason behind the firm’s policies and procedures.Prepare other reports, projects, and duties as may be assigned. If assigned primarily to financial statement engagements: Begin to develop a command of GAAP, other comprehensive bases of accounting, unique or specialized accounting principles, and financial statement presentations.Obtain a thorough understanding of generally accepted auditing standards, common audit procedures and techniques and accounting and review services standards.Thorough understanding of accounting research techniques including knowledge and use of various research resources available to the firm.Involved in the engagement planning process.Assume responsibility for efficiently supervising both audit and non-audit engagements.Proficient at preparing financial statements using the firm’s software programs.Provide ideas to improve client’s systems and operation during the engagement.Effectively communicate with client to receive information necessary to complete the engagement with a minimum of disruption to client. If assigned primarily to tax engagements: Begin to develop a command of pertinent Internal Revenue Code sections and regulations.Become proficient at tax research including knowledge and use of the research resources available to the firm.Assume responsibility for the supervision of tax return preparation engagements.Prepare the most complex tax returns, including personal, fiduciary, and business types.Gain expertise in all firm tax software programs.Make presentations on topics within specialty areas, as requested.Through acquired expertise, perform as a resource in designated areas for tax questions and issues from both tax and A&A staff.Assist in developing staff through supervision and assistance in assigned projects.Perform formal training sessions for staff.Assist with tax administration projects assigned by managers and partners. Proficient in the preparation of corporate, individual, partnership, fiduciary, and other tax returns prepared by the firm.Assume responsibility for the completion of tax returns.Communicate directly with clients for tax preparation purposes (unless directed otherwise). Education, Experience and Skills Required: Bachelor’s degree in accounting, or master’s degree in accounting or equivalent professional work experience as accepted by the partners.Hours of continuing professional education required each year as noted in annual development plan.At least three years of experience in public accounting with demonstrated assumption of increased audit and attestation engagement responsibility.At least two years of experience performing tax planning and research services.Either holds a current and valid certified public accountant’s license, or is working toward obtaining the license by taking and passing the applicable state CPA exam. Or, has been appropriately exempted from this requirement by the partners. Key Success Factors:Demonstrated understanding of the business and the Senior Accountant role.Demonstrated record of retention and application of technical knowledge and skills.Quality of work output (complete and accurate).Project management skills. Meeting assignment objectives (timeframes, budgets, outcomes).Ability to co-ordinate and coach a team.Ability to develop effective relationships with clients.Participate in firm wide initiatives.Participation in recruiting.Interest in business and commercial affairs as well as civic and/or professional organizations.Team player with a positive – ‘can do’ and ‘will do’ approach. Duration: Direct HireLocation: Shelton, CTPay Rate: $75K-85K/year Qualified candidates are encouraged to apply immediately!Please include a clean copy of your resume, salary expectations and any references.
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Customer Solutions Specialist

$52,000 - $62,400 per year
Durham
Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide. We are currently seeking a Customer Solutions Specialist for a client in Durham, CT. SUMMARYPosition will be responsible for inside contact between the customer and company and support marketing activities. ESSENTIAL DUTIES & RESPONSIBILITIESFront line customer service contact, fostering strong relationships with customer counterpart(s) while providing an exceptional, and responsive level of service and solutionsWith utmost professionalism, carryout the tactical aspects of managing customer needs, including but not limited to; order processing, internal production planning input and external communication, expediting, shipping information, customer portal management, and billing issues.Proactively monitor and anticipate potential production planning/scheduling changes, ensuring that sales and all impacted parts of the value stream are aligned to meet customer needs.Maintain timely, accurate, and detailed information flow to company operations.Accurate entry of purchase orders, production schedules, and exception orders into MIS.Administrator for the CRM. Responsible for generating formal agreements, sales quotations, and tracking pipeline Maintain department file management system. Type formal agreements and sales quotations & track pipeline data in CRM.Provide administrative support to the development and execution of annual Sales & Marketing plan.Provide general administrative support to Senior Management team as needed.Maintain an organized, clean, and safe work environment by following 6S standards.Participate in Continuous Improvement activities, including the Idea System. QUALIFICATIONSAble to perform essential duties satisfactorily.4-year degree or 4 - 5 years related experience and/or training; or equivalent combination of education and experience, preferably 828.Highly motivated and disciplined self-starter with excellent oral and written communication skills.Proficient in Microsoft Office (Word, Excel, PowerPoint)Familiarity with CRM systems (Salesforce Platform is a plus).Ability to read and analyze, and interpret common sales and marketing correspondences, reports and documents. Duration: Direct Hire Location: Durham, CT OnsitePay Rate: $25-30 per hour(Depending on Experience) Qualified candidates are encouraged to apply immediately! Please include a clean copy of your resume, salary expectations and any references.
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CNC/CAM Programmer

$75,000 - $95,000 per year
East Hartford
Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide. Position Summary and Special Duties: As a CNC/CAM Programmer your day to day duties will consist of and may not be limited to:Job Summary:The CNC/CAM Programmer role is an important member of our programming and engineering team supporting production of precision aerospace components. This role acts as s the liaison between Engineering and Manufacturing (Operations) teams. You will focus on the process development and programming of CNC equipment including multi-axis lathes, Swiss screw machines, vertical machining centers, and grinders. You will split time between programming in a CAM (Computer Aid Manufacturing) environment and performing hands-on set-up on the production floor.Major Areas of Responsibility:Utilizing ESPIRT CAM software, develop CNC programs (g-code) that optimize the best manufacturing methods to produces precision and ultra-precision components. Work within the Engineering & Manufacturing teams to develop manufacturing processes, preferred tooling & work-holding, in-process deburring and metrology that will become the approved work instructions to Production team. Document all selections in ESPIRT tooling and datasheet libraries.Leverage parametric programming, macros, and CAM software to optimize programs across a family of parts.Set-up and operate production equipment during the initial process development of new parts. Determine ideal set-up, tool paths, material removal rates, finish, and yield. Train production personnel for smooth transition to ensure reproducibility in mass production. Manage programs and machine & tool set-up data within the company’s product data management (PDM) and Distributed Numerical Control DNC systems.Serve as in-house subject matter expert, participating in lean events to optimize existing released products that can reduce set-up, reduce machine time, or otherwise improve productivity and quality.Stay in touch with the latest manufacturing technology through the research of equipment, software, tooling, and gaging systems. Make recommendations on productivity improvements related to technology investments. Miscellaneous duties as assigned.Requirements:Associate or bachelor's degree in engineering preferred and/or progressive on the job experience commensurate without a degree.Five or more years of advanced manufacturing experience, preferably in a precision or ultra-precision machining centers.Expert knowledge of CNC programming such as Fanuc, Mitsubishi, and Okuma controls, using advanced programming techniques.Frequent user of CAM software programs. ESPIRT is preferred. Others such as Mastercam, PartMaker, or SolidCAM are acceptable.Familiar with operating with a manufacturing enterprise software – experience with EPCIOR or similar is bonus.Strong knowledge of work-holding, tooling systems and set-up of CNC machines.DETAILS:Duration: Direct hireLocation: East Hartford, CTSalary: open depending on experienceBenefits: Full BenefitsQualified candidates are encouraged to apply immediately!
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Field Service Engineer

$65,000 - $80,000 per year
Shelton
Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide.We are currently seeking a Field Service Engineer (Northeast Region) for a client in Shelton, CT.DETAILSDuration: Direct HireLocation: Shelton, CT headquarters (Northeast travel required)Salary: $65-80k DOE, plus $5-8k bonusPerks: Company car, room for growth into service managementDESCRIPTIONSupport clients in our Northeast Region (CT, RI, MA, NY, VT, NH & ME).On average 4 client visits per week, 16 work orders per month.Field support through installation, major maintenance, and preventative maintenance.Enhance post-sales support by identifying additional accessories/consumables and instrument opportunities.Act as subject matter expert on various sample preparation devices with knowledge of all service processes and systems.Complete work orders in an efficient travel plan, maintain cost efficiencies.Accurate reporting of services provided and timely processing of all paperwork.Assist client base within another region as needed. REQUIREMENTSBachelor’s Degree in Science or Electromechanical Engineering related work experience.4+ years of successful field service experience in laboratory equipment or supplies, capital equipment sales, or related field work.Previous experience performing IQ/OQ certifications is preferred.Comfortable in a client facing role and with overnight travel.Ability to present technical information in a clear, concise manner.Technical expertise or aptitude for inorganic and organic chemistry, mechanical/electrical, sample preparation, & metals analysis.Qualified candidates are encouraged to apply immediately!Please include a clean copy of your resume, salary expectations and any references.jacob.liebowitz@lighthouseprofessional.com
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