Responsibilities:

Vendor performance management; Interacting and driving vendor performance using corrective and preventative actions as well as vendor audits and qualifications.
Performing failure mode and effects analysis to understand root causes of failures or vendor performance issues.
Conducting investigations of identified problems with existing products in the field and in production.
Analyzing product quality complaint data to determine early and in-warranty field failure rates, detect and report trends, and determine (where possible) root causes of failure. Report data and conclusions in support of the Quality Management System.
As requested, administer and improve various Quality and support functions, as these are developed within the Quality Management System.
Participate in engineering design reviews. Provide feedback early in the design cycle to maximize design for Manufacturing.
May lead and direct the work and training of others.

Qualifications:

Bachelor’s degree in engineering or a related field
8+ years in a QA Engineer role
Experience managing individuals or cross functional teams
Familiar with mechanical and electronic testing procedures and test equipment.
Advanced troubleshooting and problem-solving skills.
Computer skills using standard word processing, spread sheets, data entry, and Internet competence.