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Responsibilities:
Technical Solution Design
- Designs enterprise solutions and capabilities that are scalable, adaptable, highly available, and in alignment with the architecture strategy, policies, standards and procedures set by the Strategy, Architecture, and Innovation Group “SAI”, and Reference Architecture.
- Promotes shared infrastructure and applications to reduce costs and improve information flow. Contributes to a reduction in IT complexity, enforcement of discipline and standardization of IT planning activities, consolidation of infrastructure, data and applications, and better interoperability of the systems. Facilitates the reuse of ideas, components, services, and proven patterns across various solutions.
- Perform Infrastructure software and hardware evaluations and selections according to the defined technical review process. Initiate feasibility studies and analysis in terms of MVP or POC to evaluate effectiveness as well as compatibility of the available infrastructure options.
- Ensures existing and new infrastructure meets security and infrastructure standards.
- Documents and communicates architectural requirements for solutions and capabilities.
- Maintains architectural documentation of solutions built and supported by the cross functional Solutions Delivery teams.
- Collaborates closely with business customers, product management personnel, and development team members to design and deliver business solutions.
- Supports the articulation and communication of the IT Strategy to Constituents.
- Collaborates with the Chief Architect and Enterprise to assess technology lifecycles and determines how individual technologies or standards will change, be versioned or transitioned out
- Collaborates with other architects at (Data, Digital Customer Delivery etc.) to ensure integrity of assigned domain
- Practices risk management, engages key risk stakeholders, and effectively escalates issues that create business, technical, operational, and project risk
- Provides metrics for key performance indicator measurement in support the planning process, organizational objectives, and the strategic vision.
- Identify and evolve non-functional requirements of infrastructure monitoring, logging, alerting, security, and other impact areas of infrastructure.
- Recognize compliance and regulatory specific requirements, disaster recovery plan, backups, and archival.
- Proven capabilities to identify, investigate and resolve variety of architecture issues including scalability, integration, extendibility, and performance. Ability to drive and lead solution development from conception through deployment.
Collaborative Team Environment Participation
- Provides deep, subject matter expert knowledge for domain technologies.
- Collaborates with other Chief Architect and other Senior Solutions Architects to ensure integrity of infrastructure, availability, and approach to change, version, and transition of infrastructure components.
- Collaborates with managers and leads to define and drive infrastructure roadmap, upgrades, transformation, and migration.
- Collaborates with cross-functional teams to ensure that the infrastructure is in alignment with the needs of applications, products, tools, solutions, and services.
- Maintain relationship with key vendors and suppliers. Participate in negotiation with Cloud providers as subject matter expert.
- Takes responsibility for delivering on commitments to teams: their own team and those with whom they collaborate.
- Plans directly with business customers ensuring that the solution needed is the solution that is delivered.
- Participates in continuous improvement activities with their own team as well as the teams whom which they collaborate.
- Ability to articulate and collaborate solution requirements using interviews, document analysis, stakeholder surveys, business cases, use cases, user stories, business analysis, task, and workflow analysis.
Business Relationship Management
- Gracefully responds to emerging business needs and changes in priority.
- Cultivates relationships with business stakeholders, product managers, and users of the systems they design and support.
- Maintains in-depth knowledge of the business processes they support.
- Collaborates with business partners on generating and analyzing innovative ideas and technologies across the business.
- Develops and maintains current and future state solution architectures.
Information System & Technology Architecture
- Actively participates in the Architecture community of practice.
- Design and oversee implementation of business solutions.
- Maintain in-depth knowledge of the organization's technologies and architectures.
- Actively uses the shared infrastructure and application roadmap to reduce costs and improve how information flows.
- Conduct research into current and emerging infrastructure technologies and issues in support of infrastructure enhancement and modernization efforts.
- Develop project deliverables, proof-of-concepts, and pilot new technologies.
- Track and evaluate new standards, technologies and trends in Infrastructure architecture, design, and delivery.
Architecture Process & Governance
- Adhere to the architectural governance process.
- Adhere to Enterprise technology standards and policies in solution designs and recommendations.
- Execute the Enterprise Architecture Governance processes.
- Executes the IT strategy as defined by the IT Leadership and Enterprise Architecture Team.
- Actively participate in architecture review sessions with the Enterprise Architecture Team.
- Enforce and adhere IT standards, policies and Enterprise architectural plans
- Ensure that project documentation captures significant architectural decisions.
- Expertise with all facet of the solution architecture including Web Infrastructure, Virtualization technologies, Networking & Telecommunication, Open Systems, Databases & Storage, Security, and Cloud & Infrastructure Components (SaaS, IaaS, UCaaS, and CCaaS). Any vendor specific Cloud certification is a plus.
- Ability to articulate and collaborate solution requirements using interviews, document analysis, stakeholder surveys, business cases, use cases, user stories, business analysis, task, and workflow analysis.
- Participates in defining and measuring SLAs and recommends improvement opportunities or provides alternate solutions or approaches.
- On-call and/or after-hours work required
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