Quality Systems Manager

  • Job ref:


  • Location:

    Billerica, United States

  • Sector:

    Quality Engineers

  • Contact:

    Lissa Jerez

  • Published:

    about 2 years ago


  • Developing quality systems and audits business processes.
  • Managing the Company’s ISO Certification compliance program, including documentation and audits
  • Maintaining metrics for Key Indicators and Score Cards
  • Partnering with Operations, Engineering, and suppliers to ensure product quality and reliability
  • Promoting concepts like, 5-S, Lean Manufacturing, and Kaizen throughout manufacturing and business processes
  • Participating in the engineering design reviews to contribute quality requirements
  • Monitoring input from the field and managing customer escalations regarding product quality-related issues.
  • Collaborating with suppliers to develop and implement successful supplier quality initiatives and chairs the MRB; implements and oversees in-coming quality inspection processes

Job Requirements:

  • Bachelor’s degree required, Master’s degree preferred in Engineering or Business Management
  • 10 or more years’ related experience, including at least 3 years of managerial experience, preferably in a capital equipment manufacturing or high-tech industry. A combination of education and experience equivalent to this requirement will be considered.
  • Knowledge of ISO 9002-2015 & ISO1400 systems